The van provides transportation without cost to all able bodied veterans using the VA Medical Center, Sioux Falls. The VA Medical Center pays for all van expenses. Veterans riding the van determine the schedule.
All questions about scheduling the van should be referred to the Emmet County VA Office at 712-362-7431 or the DAV Transportation Coordinator at the VA Medical Center at 800-316-8387 EXT 96551. John Huntington currently fills this position. Veterans are encouraged to call as far in advance of their appointments as possible to insure the van can be scheduled when needed.
Pickup points are HyVee, Spirit Lake, Stan's Corner, Lake Park, Pronto, Sibley, and Casey, Rock Rapids. Veterans wishing to ride the van will be picked up at one of these four locations. The time of pickup will be based upon the earliest appointment the day of the trip. The van will not be able to wait at pickup points. If a veteran is not waiting when the van arrives the driver will assume the veteran no longer needs a ride that day.
The veteran must be ambulatory and able to enter and exit the van on his/her own. The drivers are volunteers and are neither trained nor allowed to assist. If desired, an additional step is available which can be placed on the ground to ease with entry and exit of the van. Per direction of DAV, this van was not equipped for handicapped veterans.
Drinking any beverage, use of tobacco products, foul language and eating are not allowed on the van. Weapons and any illegal products are prohibited. The driver may refuse transportation to any veteran who appears intoxicated, is abusive or may pose a threat to the driver or any other passenger.
Passengers must wear seat belts at all times. Anyone refusing to buckle-up will be denied transportation.
Individuals other than a veteran with an appointment or veteran may be permitted to ride the van with the veteran only if that individual's presence is required to assist the veteran; prior notification of this is required. The veteran must be ready to leave when the van departs the medical center.
Only articles small enough to be held on the veterans lap or put under the seat may be transported on the van. The driver may not assist with loading or unloading.
The driver may refuse to transport any veteran whom he feels is too ill to ride the van, or the driver may request a written statement from a VA physician stating it is permissible for the veteran to travel.
Veterans using the van will not be eligible or receive reimbursement for travel expenses as they rode the van without expense.
During inclement weather, the driver will decide whether or not he/she feels it is safe to travel. If the driver feels the trip would be unsafe he/she will notify those riding the van through a cancellation notice on both KICD and KUOO radio stations. The cancellation notice will read The DAV van from Sprit Lake to Sioux Falls VA Medical Center has been canceled for today. Veterans scheduled to ride the van should call the VA for a new appointment.
|DEPARTMENT OF VETERAN AFFAIRS||OFFICE NUMBERS|
|VA Regional Office - Des Moines||800-827-1000|
|VA Medical Center - Sioux Falls||800-316-8387|
|• Schedule DAV VAN||• Ext. 6551|
|Spirit Lake Clinic||712-336-6400|
|VA Medical Center - Omaha||402-346-8800|
|VA Medical Center - Des Moines||800-294-8387|
|VA Medical Center - Iowa City||800-637-0128|
|VA Medical Center - Minneapolis||612-725-2000|
|VA Medical Center - Knoxville||800-816-8878|
|VA Direct Deposit||877-838-2778|
|VA Pension Center||877-294-6380|
|VA Debt Management Center - St. Paul||800-827-0648|
|VA Home Loan Center - Winston-Salem||888-244-6711|
|VA Mammography Help Line||888-492-7844|
|VA Insurance Center - Philadelphia||800-669-8477|
|VA Educational Loans (GI Bill)||888-442-4551|
|CHAMPVA - Denver||800-733-8387|
|Persian Gulf/Agent Orange Hotline||800-749-8387|
|The American Legion||800-944-2039|
|Vietnam Veterans of America (VVA)||800-410-7584|
|Disabled American Veterans (DAV)||515-323-7539|
|Paralyzed Veterans of America (PAV)||800-795-3602|
|Veterans of Foreign Wars (VFW)||515-323-7546|
|STATE OF IOWA|
|Iowa Department of Veteran Affairs||800-838-4692|
|Iowa Veterans Home - Marshalltown||800-645-4591|
|Elder Bridge - Spencer||800-242-5033|
|Iowa Dental Association||800-828-2181|
|Red Cross of Iowa||800-887-2988|
|Red Cross - Spencer Office||888-292-1574|
|Upper Des Moines Opportunity||800-245-6151|
|UDMO - Estherville Office||712-362-7431|
|OTHER FEDERAL AGENCIES|
|National Mail Order Pharmacy||800-903-4680|
|Defense Finance and Accounting Service||800-321-1080|
|U.S. Coast Guard Pay and Personnel Center||800-772-8724|
|Social Security Administration||800-772-1213|
|Social Security - Spencer Office||712-262-5350|